(708) 998-2741

WARRANTY POLICY

Coverage, requirements, and what’s protected.

Warranty Policy

We stand behind the quality of the parts we sell. Our warranty coverage is designed to provide reasonable protection while recognizing that used automotive parts may show normal signs of previous use.

Warranty coverage and duration may vary by part and will be stated on the product listing when applicable.

Used Parts Warranty

Subframes & Crossmembers 60-Day Warranty

Used subframes, crossmembers, engine cradles, and similar structural components are covered by a 60-day parts-only warranty from the date of delivery.

The warranty covers defects or failures that prevent the part from performing its intended function under normal use.

Normal signs of previous use, including minor scratches, surface rust, dents, or cosmetic imperfections, are not considered warranty defects unless they affect the functionality or structural integrity of the part.

Used Electrical & Electronic Parts 15-Day Warranty

Used electrical and electronic components are covered by a 15-day parts-only warranty from the date of delivery.

This category may include, but is not limited to:

  • ABS modules and components
  • Blower motors
  • Cooling fans and fan assemblies
  • Alternators
  • Starters
  • Power window motors
  • Window regulators with electrical components
  • Door lock actuators
  • Wiper motors
  • HVAC control modules
  • Engine control modules (ECM/ECU)
  • Body control modules (BCM)
  • Transmission control modules (TCM)
  • Sensors and switches
  • Instrument clusters
  • Radio and audio components
  • Navigation and infotainment modules
  • Ignition components
  • Other electrical or electronic components

Electrical parts must be properly installed and tested by a qualified technician. Damage caused by incorrect installation, wiring issues, voltage problems, water or moisture damage, programming/coding issues, modification, or improper testing is not covered under the warranty.

Other Used Parts 30-Day Warranty

The following types of used parts are covered by a 30-day parts-only warranty from the date of delivery:

  • Fenders
  • Doors and door components
  • Side mirrors
  • Bumpers and bumper components
  • Hoods
  • Trunk lids
  • Grilles
  • Headlights and tail lights
  • Interior trim and panels
  • Seats
  • Wheels and rims
  • Other similar used body, exterior, and interior components

The warranty covers the functionality of the part as described in the product listing. Cosmetic imperfections that are normal for used parts, including scratches, dents, paint wear, surface rust, fading, or other signs of previous use, are not considered warranty defects unless otherwise stated in the listing.

New Parts Warranty

New parts are covered by the manufacturer's warranty when applicable. Warranty duration and coverage can vary depending on the specific part and manufacturer.

Depending on the product, new parts may carry a warranty ranging from 6 months up to 3 years.

The exact warranty period and coverage will be stated on the individual product listing. Customers must follow any applicable installation, maintenance, and warranty requirements provided with the part.

What Is Not Covered

Unless specifically stated on the product listing, our warranties are parts-only warranties. Warranty coverage does not include:

  • Labor or installation costs
  • Removal or reinstallation costs
  • Diagnostic or inspection charges
  • Towing or transportation expenses
  • Rental vehicle expenses
  • Loss of use
  • Lost wages or other incidental expenses
  • Damage caused by improper installation
  • Damage caused by misuse, abuse, neglect, or accidents
  • Damage caused by modification or alteration
  • Damage caused by overheating
  • Damage caused by improper maintenance
  • Damage caused by incorrect fluids or connections
  • Damage caused by incorrect wiring or electrical installation
  • Normal wear and tear
  • Cosmetic imperfections that do not affect functionality

Warranty Requirements

To make a warranty claim, the customer should:

  1. Contact us as soon as a problem is discovered.
  2. Provide the order information and a description of the issue.
  3. Provide photos, videos, diagnostic information, or other documentation when requested.
  4. Allow us to evaluate the issue and determine whether it is covered under warranty.
  5. Return the part if requested for inspection.

Please contact us before removing, disassembling, modifying, or repairing the part whenever possible.

Unauthorized disassembly, modification, or repair may void the warranty.

Installation Requirements

We strongly recommend that all parts be installed by a qualified automotive technician. Before installation, customers should verify that the part is correct for their vehicle and application.

Certain automotive parts may require replacement of related components, seals, gaskets, filters, fluids, sensors, or other maintenance items before installation.

Failure to properly inspect, prepare, maintain, or install a part may result in failure and may void the warranty.

Compatibility

Customers are responsible for confirming vehicle compatibility before installation. We recommend providing accurate vehicle information, including the VIN, year, make, model, engine, transmission, and other applicable specifications, when requested.

Warranty coverage does not guarantee compatibility when incorrect or incomplete vehicle information was provided at the time of purchase.

Warranty Resolution

If a warranty claim is approved, we may, at our discretion:

  • Provide a replacement part, subject to availability; or
  • Provide a refund for the purchase price of the warranted part.

If a replacement part is unavailable, a refund may be issued for the original purchase price of the part.

The warranty does not cover labor, installation, removal, shipping, or other additional expenses unless specifically stated otherwise on the product listing.

Warranty Limitations

  • Warranty coverage is provided to the original purchaser and is non-transferable.
  • Our warranty is limited to the original purchase price of the warranted part.
  • We are not responsible for incidental, indirect, or consequential expenses resulting from the installation, removal, use, or failure of a part.
  • Replacement parts will generally carry the remaining warranty period of the original part unless otherwise stated.

Warranty Period Summary

Part Category Warranty Period
Used Subframes & Crossmembers 60 Days
Used Electrical & Electronic Parts 15 Days
Used Body & Exterior Parts 30 Days
Used Interior Parts 30 Days
New Parts 6 Months to 3 Years, depending on part / Manufacturer Warranty